The Dunning process
Brief: Dunning is when a customer stops paying their bill. This is an email I wrote to get them paying again! Or…⚰️
Hello customer’s name,
We hope this finds you well. This is in relation to your account. We just tried to process your current amount due of $$$ for your subscription but the credit card charge was declined.
Do you need to update your credit card details? Please use the following link to quickly and easily update your billing information: LINK
If you need help let us know,